| Inquiry |
Contact/Phone |
| Animal Control |
| |
Stray dogs/cats, lost pets, local animal complaints, report neglected or abused animals, wild animals |
Animal Control
(641) 421-3636, press ‘0’ |
| |
Looking for a lost pet or to adopt a pet?
|
Mason City Animal Shelter
(641) 424-3617 |
| Billing |
|
Ambulance Billing
To Make Payments |
(866) 332-5335 (PCC)
(641) 424-7110 or (641) 421-3640
|
|
Water Utility
(Monday-Friday 8 am to 4:00 pm) |
Utility Billing
(641) 421-3610
|
| |
After hours emergency water shut-off please call the Police Department dispatch |
(641) 421-3636 |
|
| Building |
|
Permits |
Building Inspections
(641) 421-3620
|
|
Condemnation of unsafe buildings
|
Building Inspections
(641) 421-3620
|
| Burning |
|
Questions or complaints
|
Fire
(641) 421-3640
|
| Construction |
|
Review plans for construction projects to comply with building and fire codes
|
Building Inspections
(641) 421-3620 |
|
Building inspections of construction projects to meet approved plan and code reviews |
Building Inspections
(641) 421-3620 |
|
Zoning Administration ensures all construction activity complies with the zoning codes |
Building Inspections
(641) 421-3620 |
| Culture |
|
Library service general information
|
Mason City Public Library
(641) 421-3668
|
|
Mason City History
|
Archive Department
(641) 430-4159
|
|
MacNider Museum collection, exhibitions, tours, programs, and classes
|
Museum
(641) 421-3666
|
|
Police Department Historian
|
Greg Scott
(641) 421-3561
|
| Emergency |
|
Fire |
Fire
911 |
|
Medical |
Fire
911 |
|
Incident/Accident |
Police
911 |
| |
After hours emergency water shut-off please call the Police Department dispatch |
(641) 421-3636 |
|
| Fire Safety |
|
Smoke detectors, carbon monoxide detectors, fire extinguishers, home fire escape plans, recreational fires, open burning |
Fire
(641) 421-3640
|
| Housing |
|
Rental Housing inspections
|
Building Inspections
(641) 421-3620 |
|
Rental Assistance
|
Mason City Housing Authority
(641) 421-2711 |
Licenses and Permits
|
|
Municipal licenses
|
City Clerk
(641) 421-3600
|
| Nuisances |
|
Tall grass/weeds
|
Neighborhood Services
(641) 421-3380
|
|
Report garbage, junk, rubbish and refuse, inoperable motor vehicles
|
Neighborhood Services
(641) 421-3380
|
| Parks |
|
City parks
|
Park Department
(641) 421-3672
|
Police Services
|
|
Incident report (non emergency)
|
Police
(641) 421-3636
|
|
Records request
|
Police
(641) 421-3694
|
|
Abandoned Property and Bike Auctions |
Tammy Orr
(641) 421-3390 |
|
Crime Prevention |
Jeremy Ryal
(641) 421-2716
|
|
Recovered property pick-up
|
Tammy Orr
(641) 421-3390
|
|
Child safety seats
|
Jeremy Ryal
(641) 421-2716
|
| |
Fingerprints for employment |
Cerro Gordo County Sheriff
(641) 421-3000 |
|
|
Parking enforcement
|
Mike Carpenter
(641) 421-3657
|
|
Reserve officer program
|
Frank Stearns
(641) 494-3562
|
|
Sex offender compliance
|
Tiffany Creekmur
(641) 421-3636 (ext. 2717)
|
|
School Resource Officer
|
Jason Trask
(641) 421-3636 (ext. 4129)
|
|
Shift Commander
|
Police
(641) 421-3644
|
| Recreation |
|
Family Aquatic Center
|
Danya Moore
(641) 421-3678
Off Season: (641) 421-3673
|
|
Highland Park Golf Course
|
Nick Largent
(641) 423-9698
Off Season: (641) 421-3673
|
|
Margaret MacNider Campground
|
Campground Manager
(641) 421-3679
Off Season: (641) 421-3673
|
|
Activities/Programs
|
Recreation
(641) 421-3673 |
| Refuse and Recycling |
|
Information about the pickup of recyclables, refuse, and yard waste
|
Scott Brattrud
(641) 421-3691
|
| Sidewalks |
|
Snow/ice on sidewalks (report 48 hours after last snow or wind event) |
Neighborhood Services
(641) 421-3380
|
|
Repair or replacement of sidewalks or driveway approach |
Engineering
(641) 421-3605
|
| Streets |
|
Repair of potholes, concrete, sidewalks, curb and storm sewer, street light and traffic signal maintenance, and sweeping |
Bob Berggren, Street Department
(641) 421-3675 or (641) 420-1999
|
|
Traffic sign installation
|
Engineering
(641) 421-3605
|
| Transportation |
|
Airline transportation schedules and services for Mason City and north Iowa |
Airport
(641) 421-3680
|
|
Transit information on fixed route service within Mason City of Mason City |
Transit
(641) 421-3616
|
|
ADA Paratransit service applications |
Transit
(641) 421-3616
|
| Trees |
|
Removal of dead trees, trimming of trees in the city right-of-way, and allowable species |
Bob Berggren, Street Department
(641) 421-3675 or (641) 420-1999 |
Volunteer Opportunities
|
|
Volunteer opportunities
|
|
| Water |
|
Connecting, disconnecting or repair or water/sewer service |
Engineering (641) 421-3605
|
| |
After hours emergency water shut-off please call the Police Department dispatch |
(641) 421-3636 |
|